Return & Exchange Policy
At Maison Lune, we want you to love your purchase. If you need to return or exchange an item, please follow our guidelines below:
Eligibility for Returns & Exchanges:
• Items must be returned in the same condition as received—unused, unwashed, with original tags and packaging intact.
• Returns and exchanges must be requested within 7 days of receiving your order.
• Items on sale cannot be returned or exchanged.
How to Return or Exchange:
1. Contact our customer service at [email/contact info] within 7 days of receiving your order.
2. Once your request is approved, ship the item back to us.
3. After inspection, we will process your return or exchange.
Important Notes:
• Maison Lune is not responsible for shipping costs associated with returns or exchanges. Customers are responsible for return shipping fees.
• Refunds (if applicable) will be processed back to the original payment method after the item is received and inspected.
For any further assistance, please contact us at info@maison-lune.com